Delivery and Pickup Policy

Delivery area

Local delivery is available only to addresses accepted by the website delivery-area checker. The system measures the configured radius from the store and displays the applicable zone, minimum order, fee, and estimated time before checkout.

Delivery estimates

Times are estimates and may change because of order volume, weather, traffic, product availability, or address access. A customer must provide a complete and reachable address, unit number, access instructions, and working phone number.

Outside the delivery area

If an address is outside the active delivery radius, delivery is blocked and the order can be changed to store pickup. Staff should not manually promise delivery outside the approved zone unless the store confirms an exception.

Pickup

Wait for the ready notification before arriving. Bring the order number and identification when requested. Age-restricted items require valid government-issued identification.

Substitutions and unavailable items

We may contact you about substitutions. If an item cannot be supplied, it may be removed and the charge adjusted or refunded as applicable.

Missed delivery

A delivery may be returned to the store when the recipient cannot be reached, safe access is unavailable, or age verification fails. Additional redelivery charges may apply where permitted.